Support

Support

We offer a full range of support options accessible from within Omniscope and this web site to help you make the most of Omniscope.

Frequently Asked Questions (FAQs)

Have a question? Start by consulting the answers to Frequently Asked Questions (FAQs) about Omniscope and DataPlayers:

Learn more about Omniscope featuresOmniscope FAQsClick to learn more about DataPlayers

DataPlayer FAQs

Omniscope Desktop Start Screen

Omniscope opens displaying a desktop start screen which includes numerous links to learning aids and other resources, plus various demo files illustrating what is possible using Omniscope. Under the Learning section, the embedded How to use Omniscope tutorial file is especially useful when getting started.

 

 

Watch the Tutorials

Tutorials- this page contains links to all screencast tutorials, and for specialised topics, links to specific sections of the User Guide. Some of the most generally useful screencasts are featured below:


Full screencast-using Omniscope: - over two hours of Flash video in chapters

Reports in 5 minutes: - from raw data and image folder to final report in 5 minutes.


Consult the User Guide

User Guide- the Omniscope User Guide is the most comprehensive documentation, and includes a commands reference an a views reference.  The User Guide is are searchable and printable. Use the search box at left of any page on this site to find all references to the topic(s) of interest, or go to the appropriate section of the User Guide.

  Views Reference

 Commands Reference

  User Guide as PDF (13 MB)

Check the KnowledgeBase

Knowledge Base- this online resource contains detailed technical information and discussions of advanced topics that supplement information contained in the User Guide, which usually also provides links to related KnowledgeBase sections. Use the search box at left to find all references to the topic(s) of interest, or go to the appropriate section of the KnowledgeBase.


Questions? Let us hear from you…

Contact us (by voice Monday-Friday, 9 AM-6 PM, GMT)

  • Email: please use our contact form
  • Live chat (coming soon)
  • Phone: +44 (0)20 7351 4646
  • Fax: +44 (0)20 7351 4747
  • Skype: Install Skype, then call Visokio
  • Address: 59 Markham Street, London SW3 3NR United Kingdom


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